Terms & Conditions
100casino Platform

Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and 100casino ("we", "us", "our", "the Platform") governing all access to and use of the website located at https://100casino.cam and any related services, mobile interfaces, applications, or promotional communications provided by 100casino.

By completing registration, depositing funds, accessing any casino game, placing any sports wager, or otherwise interacting with the 100casino platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gambling Policy, each of which is incorporated herein by reference.

If you do not accept these Terms, you must not register an account, make a deposit, or participate in any activity offered by 100casino. These Terms supersede all prior agreements, representations, or understandings relating to the subject matter herein.

Definitions

The following terms carry the meanings assigned below wherever they appear in these Terms:

Account Eligibility

Registration and use of the 100casino Platform is restricted to individuals who satisfy all of the following criteria at the time of registration and on an ongoing basis:

1. You are at least 21 years of age. 100casino applies a strict minimum age of 21 for all gambling activities.
2. You are a natural person acting on your own behalf and not as an agent, nominee, or on behalf of any third party.
3. You are not a current or former employee, consultant, director, officer, or close family member of 100casino or any of its affiliated entities.
4. You have not previously had a 100casino Account closed, suspended, or terminated for cause, whether under these Terms or any predecessor terms.
5. You are not knowingly participating in any activity that could constitute money laundering, fraud, match-fixing, or any other financial or sporting crime.
6. You are accessing the Platform from a jurisdiction where doing so does not violate any applicable local, national, or international law or regulation.

100casino reserves the right to request documentary evidence to verify continued eligibility at any time. Failure to provide satisfactory documentation within a reasonable period may result in Account suspension or closure.

Registration and KYC Verification

To access real-money services on 100casino, you must complete a registration process and provide accurate, current, and complete information, including but not limited to your legal full name, date of birth, Malaysian identity card number (MyKad / NRIC), residential address, phone number, and preferred contact email address.

Each Player may hold only one (1) Account. Creating multiple accounts — whether using the same or different personal details — constitutes a material breach of these Terms. Any duplicate accounts discovered will be closed and balances may be forfeited at 100casino's discretion.

KYC Documentation: Before processing any withdrawal, and at any time we deem necessary for compliance purposes, we may require the following verification documents:

• A clear copy of your Malaysian NRIC (MyKad), front and back;
• Proof of residential address dated within the last 90 days (utility bill, bank statement, or official government correspondence);
• Proof of the payment method used (e.g., screenshot of e-wallet account showing your name, or bank account statement from Maybank, CIMB, Public Bank, Hong Leong, or another registered Malaysian financial institution);
• A selfie photograph alongside a government-issued ID, where required by our compliance team.

100casino will process KYC submissions promptly. Players are responsible for ensuring that submitted documents are legible, unedited, and authentic. Submission of falsified documents constitutes fraud and will result in immediate Account termination and referral to relevant authorities.

Deposits and Withdrawals

100casino supports MYR deposits and withdrawals through a range of Malaysian-friendly payment methods, including Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, DuitNow, FPX, and selected cryptocurrency options (BTC, USDT). Available methods may vary and are subject to change without advance notice.

Deposits:

• The minimum deposit amount is RM50 unless otherwise stated for a specific payment method or promotion.
• Deposits are generally credited in real time or within a few minutes, subject to the processing times of the relevant payment provider.
• 100casino does not charge deposit processing fees; however, your payment provider may apply their own charges.
• Deposits must originate from a payment account registered in your own name. Third-party deposits are prohibited.

Withdrawals:

• Withdrawals are available only to Players who have completed KYC verification and met all applicable wagering requirements.
• E-wallet withdrawals (Touch 'n Go eWallet, GrabPay, Boost, DuitNow) are typically processed within 5–30 minutes during operational hours.
• Bank transfers to Malaysian accounts (Maybank, CIMB, Public Bank, Hong Leong, and others) are generally processed within 1–3 business hours.
• Cryptocurrency withdrawal timings depend on network congestion and are beyond 100casino's direct control.
• Withdrawals will be returned to the original payment method used for deposit wherever technically possible.
• 100casino reserves the right to conduct additional checks before approving any withdrawal if unusual account activity is detected.

Bonuses and Promotions

100casino offers a range of promotional incentives, including welcome bonuses, reload bonuses, cashback programmes, VIP loyalty rewards, and referral schemes. Each promotion is governed by its own specific terms, which are published at the time the offer is made. These general bonus provisions apply to all promotions unless superseded by the specific promotional terms.

• Wagering requirements must be completed in full before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier will be clearly stated for each offer (e.g., 10x, 18x, 35x the bonus amount or deposit plus bonus).
• Bonuses are subject to a validity window. Unused bonus funds or incomplete wagering requirements after the expiry date will result in forfeiture of the bonus and any associated winnings.
• A minimum qualifying deposit of RM50 applies to most welcome and reload bonuses unless the specific promotional terms state otherwise.
• Bonuses may only be used for wagering on eligible games and markets as specified per promotion. Certain games may contribute at a reduced rate towards wagering requirements.
• Bonus abuse — including but not limited to using multiple accounts, collusion, exploiting technical errors, or employing low-risk betting strategies to clear wagering requirements — will result in bonus cancellation and potential Account suspension.
• 100casino reserves the right to modify, suspend, or withdraw any promotion at its sole discretion with reasonable notice where practicable.

Gameplay Rules

All casino games available on the 100casino platform — including live casino tables, video slots, table games, and fish shooting — operate according to published game rules displayed within each game environment. Players are responsible for reviewing individual game rules before placing wagers.

100casino operates gaming software provided by third-party game studios. Random Number Generator (RNG) outcomes in non-live games are independently certified to ensure fairness. Return-to-Player (RTP) percentages for each slot and table game are disclosed in the game information panel.

For sports betting markets, including EPL, La Liga, Liga Super Malaysia, UFC, and live football events, 100casino determines odds using standard market-making methodologies. 100casino reserves the right to:

• Void any bet where a palpable error in odds pricing is identified;
• Settle markets in accordance with official result sources as determined by 100casino;
• Suspend or close markets at any time prior to the conclusion of an event;
• Apply maximum bet limits per event, market, or customer segment.

In the event of a technical failure mid-session (such as a dropped internet connection), 100casino's server records will be used to determine the final state of any active game round. Any wager already accepted and confirmed by the server prior to a technical failure is considered valid and will be settled accordingly.

Prohibited Conduct

The following activities are strictly prohibited on the 100casino platform and will result in immediate Account suspension, forfeiture of balances, and where appropriate, referral to law enforcement authorities:

• Using automated software, bots, scripts, or any artificial means to interact with the Platform;
• Colluding with other Players to manipulate game outcomes or exploit bonus structures;
• Exploiting software bugs, glitches, or errors to gain an unfair advantage, rather than reporting them to 100casino support;
• Engaging in any form of money laundering, structuring, or using the Platform for any illicit financial purpose;
• Providing false, misleading, or fraudulent information at any stage of registration or verification;
• Accessing the Platform from jurisdictions where online gambling is explicitly prohibited;
• Attempting to reverse-engineer, decompile, or disassemble any part of the Platform software or infrastructure;
• Harassing, threatening, or engaging in abusive behaviour towards 100casino support staff or other players via any communication channel.

Responsible Gambling

100casino is committed to promoting responsible gambling and providing tools that help adults maintain control over their gaming activity. We strongly encourage players to treat gambling as a form of entertainment and never as a source of income or a means to recover financial losses.

Players can access the following responsible gambling tools within their Account settings:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit;
• Loss limits — restrict the maximum amount you can lose within a defined period;
• Session time reminders — receive notifications about the duration of your active gaming session;
• Cooling-off periods — temporarily suspend your Account for a chosen period;
• Self-exclusion — apply a longer-term or permanent exclusion from all 100casino services.

For more detailed guidance on responsible gambling practices and external support resources, please visit our dedicated Responsible Gambling page. Players under the age of 21, or those who have self-excluded, must not attempt to access the Platform.

Intellectual Property

All content on the 100casino platform — including but not limited to the brand name "100casino", the logo, website design, graphics, text, game interfaces, promotional materials, and data compilations — is the exclusive intellectual property of 100casino or its licensors and is protected under applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access the Platform and use its features solely for personal entertainment purposes in accordance with these Terms. This licence does not permit reproduction, distribution, public display, modification, or commercial exploitation of any Platform content without prior written consent from 100casino.

Limitation of Liability

To the maximum extent permitted by applicable law, 100casino, its directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, consequential, punitive, or exemplary damages arising out of or in connection with:

• Your use of or inability to access the Platform;
• Any interruption, suspension, or termination of services;
• Any loss of data, winnings, or funds arising from technical failures beyond 100casino's reasonable control;
• Any third-party payment processing delays or errors;
• Reliance on any information published on the Platform.

Nothing in these Terms limits 100casino's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Malaysian law.

The Platform is provided on an "as is" and "as available" basis. 100casino makes no warranties, express or implied, regarding the accuracy, reliability, or fitness for purpose of the Platform or its content.

Changes to These Terms

100casino reserves the right to amend, update, or replace any part of these Terms at any time. Where changes are material, we will provide reasonable notice via a prominent notice on the Platform website and/or by email to the address registered on your Account, where practicable.

The effective date of the current version is stated at the top of this document. Continued use of the Platform following the effective date of any revision constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and contact support to request Account closure.

We recommend reviewing this page periodically to remain informed of the current terms that govern your use of 100casino.

Governing Law and Dispute Resolution

These Terms shall be interpreted and governed in accordance with the principles of applicable international online gaming regulations. In the event of any dispute arising out of or in connection with these Terms or the use of the 100casino Platform, the parties agree to first seek resolution through 100casino's internal dispute resolution process by contacting our support team.

Where an internal resolution cannot be reached within thirty (30) calendar days of a formal written complaint being submitted, either party may escalate the matter through appropriate dispute resolution channels as directed by 100casino's compliance framework.

100casino is committed to treating all dispute submissions in good faith, with transparency and in a timely manner. Records of all communication will be maintained for compliance and audit purposes.

Contact Us

If you have any questions, concerns, or formal enquiries regarding these Terms and Conditions, or wish to submit a dispute, request Account closure, or obtain copies of your personal data, please contact the 100casino support team through the following channel:

General Enquiries & Support:
Email (plain text — not a clickable link): [email protected]

Our support team operates around the clock, seven days a week, via live chat on the Platform. For formal compliance and legal correspondence, written email submissions will receive a response within five (5) business days.

For questions specific to data privacy and the handling of your personal information, please also refer to our Privacy Policy. For responsible gambling queries and self-exclusion requests, please visit our Responsible Gambling page.