Purpose-Limited Collection
100casino seeks information relevant to account administration, age and identity checks, payment processing, platform security, customer support, and responsible gambling controls.
Privacy, security and transparency
100casino Privacy Policy for Malaysian Players
This Privacy Policy explains how 100casino collects, uses, stores, shares, and protects personal information when you visit our website, create an account, use MYR payment services, contact support, or participate in casino and sports betting activities.
Effective date: 1 January 2026Our privacy principles
How 100casino Approaches Your Data
100casino applies practical safeguards throughout the information lifecycle. These principles guide how personal data is handled for visitors and registered adult players across Malaysia.
Protected Information
Technical, organisational, and access-control measures are used to reduce the risk of unauthorised viewing, alteration, loss, misuse, or disclosure of player information.
Transparent Processing
This policy describes why 100casino processes information, the categories involved, when limited disclosure may occur, and the choices available to Malaysian users.
Player Control
Subject to applicable requirements, users may request access, correction, restriction, or deletion and may raise questions about how their information is managed.
Introduction
100casino respects the privacy of its website visitors and registered users. This Privacy Policy forms part of the rules governing access to the 100casino platform and should be read together with the Terms & Conditions. It applies when you browse the website, register an account, complete verification, make an MYR deposit, request a withdrawal, place a wager, use responsible gambling controls, or communicate with support.
For the purpose of this policy, 100casino acts as the party responsible for determining why and how personal data is processed in connection with the platform. Our privacy practices are designed with regard to applicable data protection principles, including transparency, data minimisation, accuracy, security, appropriate retention, and accountable handling.
Please read this policy carefully. By continuing to use 100casino, you acknowledge that you have reviewed this explanation of our data practices. Where consent is legally required for a particular activity, 100casino will request it separately.
Scope and Definitions
This Privacy Policy covers personal data processed through https://100casino.cam and related account, payment, support, casino, and sports betting services controlled by 100casino. It does not create rights beyond those provided by applicable law, nor does it replace any specific notice presented when information is collected for a specialised purpose.
Personal data means information that identifies an individual or can reasonably be connected with an identifiable individual. Processing includes collecting, recording, organising, storing, reviewing, using, transferring, restricting, deleting, or otherwise handling personal data. Player means an eligible account holder aged 21 or above.
Information that has been irreversibly anonymised so that it can no longer identify a person is not treated as personal data. 100casino may use anonymised and aggregated statistics to understand platform performance, payment trends, popular EPL or Liga Super Malaysia markets, casino usage, and service reliability.
Information We Collect
The categories collected by 100casino depend on how you use the platform. Visitors who only read public pages generally provide less information than registered players who deposit, withdraw, or complete identity verification.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity data | Full name, date of birth, nationality, MyKad or NRIC details, verification images | Confirm identity, age, eligibility, and account ownership |
| Contact data | Email address, mobile number, residential address, communication preferences | Manage the account, issue service notices, and respond to enquiries |
| Financial data | Transaction references, MYR amounts, bank or e-wallet account identifiers | Process deposits, withdrawals, refunds, and security checks |
| Account activity | Login history, game sessions, betting records, bonus use, limits, withdrawals | Operate services, maintain records, identify misuse, and provide account tools |
| Technical data | IP address, browser type, device information, timestamps, diagnostic logs | Maintain security, investigate faults, and improve website performance |
| Support data | Chat records, complaint details, verification correspondence, account requests | Resolve questions, document decisions, and meet compliance obligations |
100casino generally receives information directly from you, automatically from your device, or through payment and verification processes initiated by you. You must provide accurate details and keep your account information current. Providing false or misleading information may prevent verification, delay a withdrawal, or lead to account restrictions under the Terms & Conditions.
How 100casino Uses Personal Information
100casino processes personal data only for legitimate and stated purposes connected with operating a secure adult gambling platform. Depending on your interaction with the service, information may be used to:
- Create, maintain, authenticate, and protect your 100casino account;
- Verify that you are aged 21 or above and meet account eligibility rules;
- Process MYR deposits and withdrawals through available banking and e-wallet channels;
- Record casino play, live football betting, EPL markets, UFC wagers, bonuses, and account balances;
- Detect duplicate accounts, unusual transactions, fraud, collusion, account takeover, or platform abuse;
- Respond to customer support enquiries and investigate complaints or disputed transactions;
- Apply deposit limits, cooling-off requests, self-exclusion, and other responsible gambling controls;
- Maintain technical performance, diagnose service interruptions, and improve mobile usability;
- Deliver essential security, policy, account, and transaction communications;
- Meet record-keeping, risk management, legal, and compliance requirements.
Where optional promotional communication is offered, 100casino will provide an appropriate preference mechanism. Service messages concerning security, account status, policy changes, KYC, deposits, or withdrawals are not marketing messages and may still be sent when necessary.
Grounds for Processing
The appropriate processing ground depends on the activity and the law that applies. 100casino may process information because it is required to perform account services requested by you, fulfil a legal or regulatory obligation, protect legitimate operational and security interests, establish or defend legal claims, protect individuals from harm, or act with your valid consent.
Legitimate operational interests may include preventing fraud, improving service reliability, protecting systems, maintaining accurate transaction records, and understanding how users navigate the platform. Before relying on such interests, 100casino considers whether the processing is proportionate and whether individual privacy rights require additional safeguards.
When processing depends on consent, you may withdraw that consent for future activity. Withdrawal does not affect processing already completed lawfully, and it may not prevent processing required for account security, transaction records, dispute handling, or other mandatory purposes.
Payments, Withdrawals, and KYC Data
Payment processing requires 100casino to handle information associated with deposits and withdrawals. Depending on availability within your account, this may involve Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, DuitNow, FPX, or supported digital assets. 100casino records transaction amounts, dates, statuses, references, and limited recipient or account identifiers.
To verify identity and payment ownership, 100casino may request a MyKad or NRIC image, proof of address, a bank statement, an e-wallet screenshot, or another relevant record. You should conceal unrelated financial activity where permitted, while leaving the information required for verification visible. KYC material is restricted to authorised functions and retained only as long as reasonably required for verification, fraud prevention, dispute handling, and applicable record-keeping duties.
A payment provider may process information under its own legal responsibilities. 100casino limits disclosures to information reasonably necessary to authorise, complete, reconcile, reverse, or investigate a transaction. We do not ask players to disclose a full banking password, e-wallet password, or one-time authentication code to support personnel.
Cookies and Device Information
100casino may use cookies, local storage, and comparable technologies to maintain secure sessions, remember essential preferences, support navigation, balance traffic, measure performance, and identify suspicious login behaviour. Some technologies are necessary for account authentication and core website operation.
Technical records may include an IP address, operating system, browser version, device type, language setting, approximate region, referring page, access time, and error log. These records help 100casino distinguish genuine sessions from automated traffic, investigate attempted account takeover, and deliver a stable experience across mobile and desktop devices in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and elsewhere in Malaysia.
Browser settings may allow you to remove or block certain cookies. Blocking essential storage can prevent login, interrupt account features, or cause preferences to be lost. 100casino does not use technical tools to obtain unrelated files from your device.
When Information May Be Shared
100casino does not sell personal data. Limited information may be disclosed when reasonably necessary to operate the service, protect users, complete transactions, satisfy legal requirements, or investigate suspected wrongdoing.
Recipients may include:
- Payment processors and financial institutions involved in an authorised deposit or withdrawal;
- Identity verification, fraud prevention, cybersecurity, hosting, and technical service providers;
- Professional advisers who are subject to confidentiality obligations;
- Competent authorities where disclosure is lawfully required or necessary to protect legal rights;
- A successor organisation if the 100casino business undergoes a legitimate restructuring, merger, or transfer.
Service providers are expected to process information only for defined purposes and to apply appropriate confidentiality and security measures. Where information is processed outside Malaysia, 100casino seeks safeguards appropriate to the nature of the data, destination, and applicable legal requirements.
Data Security and Retention
100casino uses layered measures intended to protect personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. Measures may include encrypted transmission, controlled administrative access, account authentication, monitoring, network protection, backup procedures, staff confidentiality requirements, and periodic review of access permissions.
No internet service can guarantee absolute security. Players also have an important role: use a unique password, keep login credentials private, protect the mobile number and email connected to the account, and contact 100casino promptly if suspicious activity appears. Support staff should never be given your password or one-time banking code.
Retention periods vary by data category. 100casino keeps information for as long as necessary to maintain an active account, provide requested services, resolve disputes, prevent repeat abuse, apply self-exclusion, and satisfy financial, legal, security, or compliance requirements. When information is no longer required, it is deleted, anonymised, or securely isolated according to the circumstances.
Your Privacy Rights
Subject to applicable law, verification requirements, and valid exemptions, you may ask 100casino to provide information about personal data held in relation to your account. You may also request correction of inaccurate details, restriction of certain processing, deletion where retention is no longer required, or withdrawal of consent for optional processing.
A request should identify the right being exercised and provide enough detail for 100casino to locate the relevant records. To prevent unauthorised disclosure, identity verification may be required before a request is completed. We aim to respond within a reasonable period and will explain if additional time or information is needed.
A deletion request does not automatically require removal of every record. 100casino may retain limited information where necessary for transaction reconciliation, fraud prevention, responsible gambling exclusions, legal claims, or mandatory record keeping. Any retained information will remain subject to appropriate safeguards and purpose limitations.
Responsible Gambling Information
100casino may process account activity and responsible gambling information to administer deposit limits, cooling-off periods, session controls, support interactions, and self-exclusion requests. This may include the date and scope of a restriction, communications relating to player wellbeing, and records needed to prevent an excluded person from reopening an account.
Such information is handled with particular care and is made available only to authorised functions with a relevant operational need. 100casino will not remove an active self-exclusion record merely because a general deletion request has been made where retaining the record is necessary to honour the exclusion and protect the player.
Gambling should remain entertainment, not a source of income. Adults who are concerned about their play can review the information and control options on the Responsible Gambling page.
Age Restriction and Underage Data
100casino is strictly intended for adults aged 21 and above. We do not knowingly permit underage users to register, deposit, wager, or use real-money casino and sports betting services. Age and identity verification may be conducted before withdrawals and whenever account eligibility requires confirmation.
If 100casino has reasonable grounds to believe an account belongs to a person under 21, access may be suspended while the matter is investigated. Personal information connected with an underage attempt will be handled according to applicable requirements, including the need to document the incident, prevent further access, and protect the individual.
Changes to This Privacy Policy
100casino may revise this Privacy Policy to reflect service changes, new security practices, legal developments, or updated processing activities. The effective date displayed at the top of the page identifies the current version.
Material changes may be communicated through a prominent website notice, an account message, or another appropriate channel. We encourage players to review this page periodically. Continued use after an updated policy takes effect acknowledges receipt of the revised notice, but it does not replace consent where separate consent is legally required.
Contact Us About Privacy
If you have a question about this Privacy Policy, wish to correct account information, or want to submit a privacy rights request, contact the 100casino support team. Please describe your request clearly and avoid sending unnecessary identity documents until secure verification instructions are provided.
General Enquiries:
[email protected]
For general platform rules, review the Terms & Conditions. For account control, limit-setting, cooling-off, and self-exclusion information, review the Responsible Gambling page.
Explore 100casino with Clear Privacy Information
Return to the homepage to explore the 100casino platform, Malaysian payment information, casino entertainment, and sports coverage. Services are intended for adults aged 21 and above only.